Create – FAQ

How long should I charge my battery and how long does it last?
How to charge my E-Ceros Create tablet?
Can I charge the E-Ceros Motion via computer USB port?
What can I use the Micro-SD card slot for?
Do I have to charge the battery before use?
What type of memory cards are compatible?
What to do if the unit does not respond?
Does the tablet come with a stylus?
Can I replace my battery? What is the type?
How to take screenshots?
Can I read and open Microsoft Office documents as well as PDF files?
Can I use it as an eBook reader?
Can I connect my E-Ceros tablet to external speakers?
How to increase the battery life?
How to transfer files from PC to the Create tablet through USB?
Why does the screen of the tablet look dim?
How to change the menu language?
Can I easily restore default factory settings?
How to Turn Wi-Fi on and connect to a Wi-Fi network?
Menu navigating
How to download apps?
Managing apps and memory usage
Using the Apps screen
Can I use any of my personal email addresses to send/receive email?
How do I delete apps that I have already downloaded on my E-Ceros tablet?




How long should I charge my battery and how long does it last?
1. It takes about 4 hours to fully charge the battery, however when using for the first several times it’s recommend to charge for approximately 12 hours.
2. Depending on work mode, enabled functions, load, etc the battery can last up to 3 or more hours with moderate use.
3. Battery usage time can be shortened if the device is multi tasking such as running 3D games, using Wi-Fi, powering a USB device, or the screen brightness is set to the maximum.



How to charge my E-Ceros Motion tablet?
1. The device features a multifunction micro USB port that can be used to charge the internal battery.
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2. Simply connect the included power adapter to any standard wall outlet, connect the USB cable to the wall charger then connect micro USB plug to the E-Ceros Motion tablet.
3. You can also charge the battery by connecting the device to a computer USB port through the micro USB cable.



Can I charge the E-Ceros Motion via computer USB port?
Yes, you can charge the tablet from a computer USB port as well. Charging the tablet by connecting to a computer may take a longer time than charging with wall charger. It is due to the fact that the standard maximum current output of the computer USB port is 500mA, while the wall charger provides up to 2000mA current.


What can I use the Micro-SD card slot for?
1. It is used to extend the memory storage space by use of a micro SD card.
2. You can store files and play the media files stored in the micro SD card (also known as TF card) via the card slot with the device (a memory card is not included).
3. The memory card slot is located next to the HDMI port. Push the memory card entirely into the slot until it makes a click sound and locks.

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Do I have to charge the battery before use?
It is best to charge the battery continuously for about 12 hours before you use the device for the first time.



What type of memory cards is compatible?
The E-Ceros Create tablet supports micro SD also known as TF cards. For best results, we recommend to use a branded high quality, high speed memory card.



What to do if the unit does not respond?
1. A Reset button is available on the back of the unit, inside the hole.
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2. This Reset button is a helpful tool because it can provide an immediate restart of the E-Ceros Create tablet. You can press this button using a thin tool, like a paperclip. After pressing the reset button, simply turn on the device and you’re ready to go.
3. This reset and refresh can be opportune when:
(*) There are many applications running at the same time and the device slows down too much and does not respond for long duration.
(*) When an application causes malfunction or freezes.



Does the tablet come with a stylus?
1. The E-Ceros Motion tablet has a multi-point capacitive touch screen.
2. It is sensitive even to the slightest finger touch and responds accurately.
3. There is no need to use a stylus. Stylus was a recommended tool for use with resistive touch screens. However if you wish, technically a special stylus designed for capacitive screen can be used.



Can I replace my battery? What is the type?
1. The battery of the tablet is built in. It is not replaceable.
2. Opening the product will void the warranty.
3. Do not replace the battery personally without any permission from technical personnel.
4. To replace the battery, consult our technical personnel and follow their instructions.



How to take screenshots?
1. Press and hold Volume – and Power button for 3 seconds.
2. There is special menu option in the settings for controlling a screenshot button which, when activated, is placed on the system bar along with the volume, back, home and recent buttons. Just press this button and the screenshot will be saved automatically.
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The pictures are stored in Screenshots folder, and automatically listed in in default Gallery app.



Can I read and open Microsoft Office documents as well as PDF files?
1. The unit does not come with preinstalled office suite application.
2. If you wish to read Office Documents, open Google Play Store and search for office suite apps like Google’s brand new Quick office and install it.
3. You can also find many alternative document viewer free apps, just search on Play Store for ‘office document’, ‘office suite’ in the keyword search section.



Can I use it as an eBook reader?
1. Yes, you can. While this tablet is not a dedicated ebook reader device since it uses a color LCD screen rather than an e-ink display, you can still easily use it to read ebooks.
2. Open Play Store and get an ebook reader app.
3. Many ebook reader apps are available for free. Most popular ebook reader apps are Aldiko, Kobo, Kindle, Nook, Moon+, Google Books, Cool Reader, FBreader, Mantano… Get one that matches your requirements the best!



Can I connect my E-Ceros tablet to external speakers?
Yes, just connect the standard 3.5mm stereo audio jack to the audio output port, and you’re ready to play sound through the external speakers. The same way you can connect standard headphones.
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How to increase the battery life?
In order to see which application uses the most battery resources, check battery data chart in Settings >> Battery menu.
Below are some examples to help increase battery life:
• Turn off Wi-Fi when not in use
• Turn off Wi-Fi Notifications
• Turn off Background Data
• Turn off Auto Sync
• Reduce Brightness
• Change screen time out



How to transfer files from PC to the Motion tablet through USB?
1. Connect the unit to your computer through the USB cable. A USB connected message will appear with USB icon in the notification area.
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2. Tap this message, and then press the Turn on USB storage option.
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3. After this, the computer will recognize the connected device as a USB mass storage drive. You can access it with Windows Explorer (My Computer), or with your favorite file manager software.
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Why does the screen of the tablet look dim?
Try to adjust the brightness of the screen. You can find brightness settings in “Settings” –>”Display”–>”Brightness” menu.



How to change the menu language?
Go to the Settings, choose “Language & Input”> “Language” and then select your desired language. If the menu was accidentally set to an unknown language then it could be difficult to find the above mentioned menu items.
1. Find the settings icon . You can find it on the Favorites tray, in the All apps menu, or in the Quick Settings menu.
2. Scroll down the menu, to find the “Language & Input” option. You can recognize it from this icon
3. Tap the first menu option on the right side to see available languages.
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Can I easily restore default factory settings?
1. Sure. If you just want to get back the default factory settings, then you need to perform factory data reset.
2. Factory data reset option can be found under Settings > Backup & reset menu.
3. The factory data reset formats the data partitions, so the user data will be deleted. Keep in mind to backup your data first as factory resetting will delete all data stored.



How to Turn Wi-Fi on and connect to a Wi-Fi network?
1. Touch Settings > Wireless & networks > Wi-Fi
2. Slide the Wi-Fi switch to the On position.
The device scans for available Wi-Fi networks and displays the names of those it finds. Secured networks are indicated with a Lock icon. If the device finds a network that you connected to previously, it will connect to it.
3. Touch a network name to see more details or connect to it, and if the network is protected, type the password.
4. Or, if your Wi-Fi router supports Wi-Fi Protected Setup, touch the WPS icon on your device, and then touch the same button on your router.
5. To modify a network’s settings, touch & hold the network name.



Menu navigating
1. At the bottom of every screen, no matter which screen you are on, you’ll always find these three navigation buttons:
• Volume – : Reduce volume level
• Back: Opens the previous screen you were working in, even if it was in a different app. Once you back up to the Home screen, you can’t go back any further in your history.
• Home: Opens Home. If you’re viewing a left or right Home screen, opens the central Home screen. To open Google Now, swipe up.
• Recent apps: Opens a list of thumbnail images of apps you’ve worked with recently. To open an app, touch it. To remove a thumbnail from the list, swipe it left or right.
• Volume + : Increase the volume level
2. If you don’t use these buttons often, they may shrink to dots or fade away, depending on the current app. To bring them back, touch their location.
3. On the All Apps screen (also known as App Drawer menu) available from the Favorites tray, notice the Settings icon . This brings you to the Settings screens for your tablet, where you can adjust things like network, sound, and account settings, among many others.
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4. At the top of the screen you’ll find Google Search, which lets you search your tablet or the Internet. Touch Google to type your search terms, or the Microphone icon to speak them;
5. Many screens in apps and Settings include a Menu icon . Touch it to explore additional options, often including a Help item that provides more information about that screen.
6. On the lower right side of the screen you can find the notification menu. Touch that part at the clock and battery icon to open the menu. You can see all the notification, information provided by the system or apps. Touch the settings icon to get quick access to the Airplane mode / Wi-Fi / Brightness / Notifications settings and shortcut to Settings menu.
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How to download apps?
1. The E-Ceros tablet comes with Google Play Store and Google services preinstalled.
2. You can find thousands of free and paid apps in Google Play Store. If you use it for the first time, you have to sign in with your Google account, or create a new Google account.
3. From Google Play Store, you can browse apps by category, check suggested, featured, top apps and games.
4. Select the app you want to install, and press the Install button.
5. The application will be downloaded and installed automatically. Later you can find this app in the ‘All Apps’ screen and often on the home screen as well.
6. Alternatively you can still use 3rd party App Stores or install applications from APK files. APK is the standard Android file format. In order to install an APK file, use the ApkInstaller app or the “Explorer” file manager. Locate the desired APK file and just open it. The installation will start automatically.



Managing apps and memory usage
1. You typically don’t need to worry about managing apps beyond installation, opening, and using them. But there may be times when you want to know more about what’s happening behind the scenes in order to better manage your storage.
2. Important: Android manages and carefully guards the portion of internal storage where the system, apps, and most data for those apps are stored, because this area may contain your private information. It’s not possible to view this portion of internal storage when you connect your device to a computer with a USB cable. The other portion of internal storage, where music, downloaded files, and so on are stored, remains visible for your convenience.
3. You’re able to optimize your memory usage by:
• Uninstalling apps you don’t use.
• Deleting downloaded files or files you’ve created.
• Copying files between your device and a computer via USB or Bluetooth.
• Removing content from Google Play that’s saved for offline use and streaming it via a Wi-Fi or mobile network.



Using the Apps screen
1. The Apps screen allows you to adjust several aspects of the way your device uses memory. To view these settings, go to Settings > Device > Apps.
2. You’ll see four tabs at the top of the screen, each displaying a list of apps or their components:
Downloaded. Displays apps you’ve downloaded on Google Play or other sources.
On SD card. Downloaded apps which are transferred to NAND Flash Storage.
The graph at the bottom of the Downloaded and On SD card tabs shows the internal memory storage usage details.
Running. Displays all apps, processes, and services that are currently running or that have cached processes, and how much RAM they are using.
3. The graph at the bottom of the Running tab shows the total RAM in use and the amount free. Touch Show cached processes or Show running services to switch back and forth.
All. Displays all apps that came with Android and all apps you downloaded on Google Play or other sources.
4. To switch the order of the lists displayed in the Downloaded or All tabs, touch Menu Sort by name or Sort by size.
5. To view details about an app or other item listed under any tab, touch its name. The information and controls available vary among different types of apps, but commonly include:
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Force stop button. Stops an app that is misbehaving. Stopping an app, process, or service may cause your device to stop working correctly. You may need to restart your device after doing this.
Uninstall button. Deletes the app and all of its data and settings.
Move to SD card. Transfers the app to the NAND flash storage.
Disable button. Prevents the app from running, but does not uninstall it. This option is available only for some apps and services that can’t be uninstalled.
Clear data button. Delete an app’s settings and other data without removing the app itself.
Clear cache. If the app stores data in a temporary area of the device’s memory, lists how much information is stored, and includes a button for clearing it.
Launch by default. If you have configured an app to launch certain file types by default, you can clear that setting here.
Permissions. Lists the kinds of information about your device and data the app has access to.



Can I use any of my personal email addresses to send/receive email?
1. Yes, you can. If you have a Google (Gmail) mail account, feel free to use the preinstalled Gmail app . Once you signed in with this account, the emails, contacts and all related data will be synced. If you want to use a 3rd party mail service, you can use the app Email or download a corresponding app from Google Play Store.
2. Using a 3rd party email service with the Email app, then you should enter incoming/outgoing email server address, port, log in details, protocols then you are ready to send/receive emails. Most of the email service providers already have dedicated email apps, available in Play Store (e.g. Yahoo mail, yandex mail, outlook, etc). Usually these apps provide more advanced features than the standard Email app.



How do I delete apps that I have already downloaded on my E-Ceros tablet?
Tap Settings >Apps, and then choose the application that you want to delete. Tap the Uninstall button to delete it.